YOUR VISIT

Coronavirus (Covid-19):
Information and Guidance

Lincoln Performing Arts Centre is part of the University of Lincoln. We are following official Government guidance to minimise the risk to our staff, students, and visitors from coronavirus (Covid-19).

The latest guidance, including travel advice and public health information, is available from the Department of Health and Social Care, Public Health England (PHE), and the Foreign & Commonwealth Office.

At present we are still open and operating as normal. There are currently no closures of public spaces and no cancellations of shows, events or activities at Lincoln Performing Arts Centre due to coronavirus (Covid-19).

We are monitoring information disseminated from the Government and the University. If there are any changes that affect our operations we will communicate this with our visitors through our website, social media channels and poster displays on the building. If changing circumstances affect our events we will notify customers directly. Please ensure that when booking tickets for events you provide a phone number and/or email address so that we may contact you in the event of changing circumstances.

We welcome all visitors to our venue and recommend the use of the newly installed hand sanitiser dispensers, which can be found at the entrances to the building. We appreciate your support and look forward to seeing you soon.

HOW TO BOOK

//ONLINE

You can book tickets and car parking online,  click here to be taken to our booking page and click the ticket icon next to each event.  .

//IN PERSON

Come and visit our friendly Box Office staff.  If face-to-face is more your thing, the Box Office is open Monday to Friday 10am to 6pm or one hour before the performance. Please note during July and August we operate reduced summer hours from 10am until 4pm.

//TELEPHONE

Call 01522 837600 to speak to our friendly in-house Box Office team Monday-Friday 10am to 6pm. Please note during July and August we operate reduced summer hours from 10am until 4pm.

BOOKING INFORMATION

//PAYMENT

Payment can be taken by credit or debit card (Maestro, Visa, Mastercard or Solo) and cash.

//BOOKING FEES

We’re really pleased so that here at Lincoln Performing Arts Centre there are no fees when buying tickets.

A postage handling fee of £1 applies if you would like to receive your tickets through the post. Tickets can be held at the Box Office for collection free of charge or you can opt for Print At Home.

//PRINT AT HOME TICKETS
You can choose to print your tickets at home. A PDF will be emailed to you to print. For security reasons un unallocated event tickets cannot be printed at home.

//CONCESSIONS & DISCOUNTS

Concessions
Concession prices are available for many of our events, including concessions for over 60s, under 16’s, registered unemployed, disabled people and full time students. For most events carers accompanying disabled ticket holders are entitled to complimentary ticket please call the Box Office on 01522 837600 to arrange this. Valid proof of ID of age/Student Card must be shown at time of collection.

LIVE PASS
LIVE PASS is our new, free, membership for Students and Under 26s offering £5 and reduced rate tickets. Visit the LIVE PASS page for more information.

Schools/Group Bookings
Schools rates and group discounts are available for most performances.  For group bookings please email enquiries@lpac.co.uk or contact the Box Office on 01522 837600.

Promotions
Lincoln Performing Arts Centre reserves the right to introduce special offers at any time, and these cannot be applied to tickets already purchased.

Babes-In-Arms
All children under 24 months can attend a performance for free if accompanied by an adult ticket holder (except for events specifically created for the very young).  Due to fire regulations spaces are subject to availability.  Please check in advance before bringing a baby, especially as some events might not be suitable.

Reservations
We are happy to hold reservations for you for one week, or up to one hour before the performance, whichever is sooner.

Wheelchair Users
If you’d like to make a booking for one of our wheelchair accessible spaces

please contact box office on 01522 837600.

Refunds
Tickets are non-returnable and non-refundable except when an event is cancelled.

Exchanges
If you cannot attend a performance for any reason, we’ll happily exchange your tickets for another performance of the same event for a fee of £1 per booking.

Resales
We are happy to resell your tickets for sold out events at a cost of £1 per ticket.

SEATING PLAN

You can download a copy of our standard reserved seating plan from here.

PARKING

Parking – now easier and cheaper!
You can now buy your parking and theatre tickets together when booking tickets in advance, to take advantage of the £1 rate your car parking ticket must be purchased 24 hours in advance of the show you wish to attend. Car parking is valid an hour and a half before the start time of the show and lasts for five hours.

Forgotten to buy your parking ticket when booking for the show, click here and select the date.

University of Lincoln pay and display car park is open to the public from 4.30pm on weekdays and all day at weekends.